Shipping Policy
Draft — not legal advice. This is placeholder text for development and must be reviewed by qualified counsel before launch.
Flipabee sends physical greeting cards through postal and carrier networks. This policy summarizes how shipping works.
Processing: After you confirm a card for an occasion, we prepare artwork, print, and mail within the windows described in the product and reminder flows. Cutoff times may apply for holidays or peak seasons.
Addresses: Delivery depends on the recipient address you provide. We may verify or standardize addresses using third-party tools. Incorrect or incomplete addresses can delay or prevent delivery; additional fees may apply for re-shipment.
Carriers and timelines: We use standard mail services appropriate to your region. Delivery estimates are not guaranteed. Weather, customs (for international mail, if offered), and carrier disruptions can cause delays.
Tracking: When tracking information is available for a shipment, we may display it in your account. Not all mail classes include full tracking.
Loss or damage: If a shipment is lost or damaged in transit, contact support with your order details. We will work with you on an appropriate resolution subject to carrier claims processes.
This policy may be updated; refer to the date above for this draft version.